Privacy Policy
We place the highest importance on respecting and protecting your privacy. Our relationship with you is our most valuable asset. This Privacy Policy (“Policy”) explains how KnowTaxx (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website www.knowtaxx.com or use our services. By accessing or using our website or services, you agree to this Policy and consent to the collection, use, and disclosure of your information as described herein.This Policy is published in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It applies to all users of our website and services.We may collect and process various categories of personal data, including but not limited to: personally identifiable information such as your name, contact number, email address, residential address, PAN, Aadhaar, and supporting identification documents; financial details such as salary, income, investment records, tax-related data, bank account numbers, and UPI ID; technical data such as your IP address, browser type, operating system details, device identifiers, referring URLs, and logs of interactions with our website; and general usage information including pages viewed, time spent, and user behavior analytics. Additionally, we may retrieve relevant data from external government and financial platforms such as GSTN and the Income Tax Department to provide complete and accurate tax compliance services.The information collected is used to deliver and manage our services efficiently. This includes facilitating your KYC process, handling tax return filings, improving our service offerings and user interface, complying with applicable legal requirements, and protecting against fraud and other security threats. We may also use de-identified or aggregated data for research, marketing, or product development purposes.We do not sell or rent your personal data under any circumstances. However, we may share your information with authorized personnel within KnowTaxx, government or legal authorities when required, and third-party service providers engaged to support our IT infrastructure, payment processing, communication, and compliance operations. In the event of a merger, acquisition, or internal restructuring, your data may be transferred to another entity subject to applicable data protection laws.To ensure your personal information remains secure, we implement stringent measures such as SSL encryption, firewalls, secure storage systems, periodic security audits, and access controls. While we maintain a high standard of data security, we acknowledge that no online transmission can be guaranteed 100% secure due to evolving cyber threats.Our website uses cookies and similar technologies to enhance user experience, remember preferences, analyze traffic, and support functionality. You may choose to disable cookies via your browser settings, though this may affect certain features of the site.Our platform may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites. We recommend that you review the privacy policies of any third-party platforms you choose to visit through our site.We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law. If you wish to request correction, deletion, or access to your information, you may do so by contacting us via email at myreturn@knowtaxx.com. We will respond to such requests within a reasonable timeframe.We disclaim liability for data loss due to user inaction, technical failure, or unauthorized third-party access beyond our control. Although we strive to protect your data, it is your responsibility to maintain backups and monitor any suspicious communication claiming to represent KnowTaxx.This Policy is subject to updates from time to time. The most recent version will be posted on our website with the date of the last revision. Continued use of our services after any changes to the Policy indicates your acceptance of the revised terms. You may withdraw your consent at any time by contacting us at the provided email address, acknowledging that such withdrawal may limit your access to our services.For questions, concerns, or grievance redressal regarding this Policy, you may contact our:
Email: myreturn@knowtaxx.com
Phone:8080771166
Address: Veena Senterio, D-Wing, Sahakar Nagar, Road No 3, Tilak Nagar (East), Chembur, Mumbai – 400071
Last Updated: July 2025